Privacy and Cookie Policy
We respect the right to privacy and take care of the security of personal data so that it is protected using generally applicable security standards. By accepting this policy, you consent to the processing of your data. Below we would like to provide you with more detailed information about how we process your personal data.
1. Introduction
We, this is Vita 02 LTD, registered in the Commercial Register of the Registration Agency with UIC 131012699, with registered office and management address, Sofia 1186, Star Lozenski Path Street #8, phone: +359 2 979 17 10.
You, this is a customer, a person who sends inquiries, a person who visits our website.
GDPR, this is Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, Official Journal of the EU L.2016.119.1 of 4 May 2016, applicable from 25 May 2018 regarding the protection of natural persons in relation to the processing of personal data and on the free movement of such data (hereinafter referred to as the Regulation).
2. Data Controller
We are the manager of your personal data. We process your data based on our business activity.
3. Data Protection Supervisor
Currently, the data protection supervisory authority in Bulgaria is the Commission for the Protection of Personal Data. You have the right to file a complaint with the supervisory authority.
4. Objection to the processing of your personal data
You can object to specific data processing – especially for marketing purposes. We will consider the validity of your objection. If your objection concerns the processing of your data for marketing purposes, we will comply with it, unless at the same time or during the consideration of the objection you maintain consent to the processing of your data for marketing purposes. Your consent is given voluntarily. You can always withdraw all or some consent regarding the processing of your personal data. Withdrawal of consent does not affect our right to process the data for the purposes described in that consent until it is withdrawn. We may also be entitled, in accordance with the law, to process the data on another legal basis or for other purposes.
5. Purpose of data processing
The processing of your personal data is carried out for commercial and marketing purposes, as well as to answer questions submitted via web forms.
Based on your data, you may be subject to a profiling mechanism using your location and information about the products you have been interested in. Profiling can be used to personalize some of the information displayed on the website.
We use your email address and first name to send you a newsletter. To receive a newsletter, you must give consent. If you do not wish to receive the newsletter, you must unsubscribe using the link mentioned in each message.
6. What data we process
We process the data you have provided to us in forms, i.e. the data provided in an open manner (name, surname, e-mail address, telephone number, address and other data included in the web forms). We may also process data collected automatically by web browsers (location, IP address and other data sent by browsers).
7. Third parties to whom we may share your data
The data can only be provided to authorized persons. Personal data is provided to third parties for the following purposes:
– processing of web forms;
– task automation;
– email marketing;
– collection of statistical information;
– data analysis.
8.How long we will keep your data
The time for the processing of your data depends on the purpose for which it was collected, the purpose for which it is processed, the legal norms or the method of storage adopted by us that meets these legal norms, as well as your consents and others statements. Your personal data will be stored until the withdrawal of consent to the processing of your personal data.
9. Your rights
You have the right to request from us access to your personal data, as well as to correct them if they are inconsistent with the real situation and in the cases provided by law to remove them or limit their processing.
You have the right to object to the processing of your data. We will consider such an objection.
You will have the right to transfer the data or receive copies of the data, but this right cannot adversely affect the rights and freedoms of others, including trade secrets or intellectual property, and will be exercised to the extent technically possible.
You have the right to contact the person who deals with matters related to the protection of personal data. You can send correspondence to our address or directly to the competent authority.
10. Cookies
– What is a cookie
Cookies are usually small text files, given ID tags that are stored on your computer’s browser directory or program data subfolders. Cookies are created when you use your browser to visit a website that uses cookies to keep track of your movements within the site, help you resume where you left off, remember your registered login, theme selection, preferences, and other customization functions.The website stores a corresponding file(with same ID tag)to the one they set in your browser and in this file they can track and keep information on your movements within the site and any information you may have voluntarily given while visiting the website, such as email address.
Cookies are often indispensable for websites that have huge databases, need logins, have customizable themes, other advanced features.
Cookies usually don’t contain much information except for the url of the website that created the cookie, the duration of the cookie’s abilities and effects, and a random number. Due to the little amount of information a cookie contains, it usually cannot be used to reveal your identity or personally identifying information.However, marketing is becoming increasingly sophisticated and cookies in some cases can be agressively used to create a profile of your surfing habits.
– What are the types of cookies and what are they used for
Session cookies
They are used for example on e-commerce websites so you can continue browsing without losing what you put in your cart. Session cookies also help to improve site load time. They expire when you close your browser.
Permanent cookies
They persist even when the browser is closed. They have an expiration date though and by law, you can’t make them last more than 6 months. They’re used to remember your passwords and login info so you don’t have to re-enter them every time. Furthermore, it can be used for personalization and to store the preferences of visitors, such as selected language or currency.
Third-party cookies
Cookies attributes usually corresponds to the website domain they are on. Not for third-party cookies, they are installed by third-party websites, such as advertisers. They gather data about your browsing habits, and allow them to track you across multiple websites and they can track you through different websites. Through them it is possible to determine which pages you visit, in what order and how long you stay in them. Most often used to analyze the visits and the interests of consumers on a particular topic.
We use services from the following partners:
Google Analytics
We use the service Google Analytics, property of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA („Google“), through which we collect and process information about your physical location and other technical information about your visit to the Website. The information, collected by Google in relation to the use of the Website includes the Internet Protocol (IP) address, used to connect your computer or device to the Internet, the “clicks” to, through and from our Website (including their date and time), information about the interaction with the Website (like possible views, clicks and mouse movements) Google Analytics uses different technologies to determine the location, including the IP address, GPS and other sensors, which could, for example, supply Google with information about devices in close proximity, Wi-Fi hotspots and charging status. This information will be transferred to a Google server in the USA, where it will be stored and analyzed. The results will be transferred to us in anonymous form. In this process, the data collected from you will not be associated with your full IP address. We have activated the IP Anonymization of Google Analytics, offered by Google on our website, so that the last 8 bits (IPv4) or the last 80 bits (IPv6) of your IP address will be erased. For more information, see the General Conditions and Privacy Policy of Google LLC. Please, consult Google’s page periodically about all changes or updates to these conditions and to the information, gathered through Google Analytics.
– How do we use cookies
We offer certain site features, services, applications, and tools that are available only through the use of cookies. You’re always free to block, delete, or disable them if your browser, installed application, or device so permits. However, if you decline cookies or other similar technologies, you may not be able to take advantage of certain site features, services, applications, or tools. You may also be required to re-enter your password more frequently during your browsing session.
– What can not cookies do
Cookies are plain text files. They are not compiled so they cannot execute functions or make copies of themselves. They cannot browse through or scan your computer or otherwise snoop on you or dig for private information on your hard disk.
Because cookies are just harmless files, or keys, they cannot look into your computer and find out information about you, your family, or read any material kept on your hard-drive. Cookies simply unlock a computer’s memory and allow a website to recognise users when they return to a site by opening doors to different content or services.
– What can I do to manage cookies stored on my device
Cookies can be disabled or removed by tools that are available in most commercial browsers. The preferences for each browser you use will need to be set separately and different browsers offer different functionality and options. For more information on how you can block, delete, or disable cookies, please review your browser or device settings.
Cookie settings in Internet Explorer
Cookie settings in Firefox
Cookie settings in Chrome
Cookie settings in Safari web and iOS.
If you are most concerned about third-party ad cookies generated by advertisers, you can exclude them from here: Your Online Choices site.
Please remember that if you choose to block or disable cookies, some sections of our site may not work properly.
11. Changes to Privacy Policy
We may periodically update our Privacy Policy. In such cases, a notice will be posted on our website as well as the updated policy. All amendments and additions to the Privacy Policy will be applied only after prior publication on our website.
Last update: 01.02.2024